Return policy

You can return the goods within 14 days from the date of receiving the order. You'll have to cover a shipping cost.

To initiate a return, please send us an email to sales@hochusobitake.com with

  1. the number of order;
  2. the reason of the return;
  3. pictures of product if it has quality issues.

After receiving the products and accepting that they're in corresponding condition, we'll return the amount paid for the products returned. If additional shipping costs incurred we exclude them from the return amount.

IMPORTANT: Socks, gloves and underwear cannot be returned according to Annex 3 to the CMU Resolution No.172.