Payment and delivery
Orders are accepted with 100% prepayment
You can pay by bank card, Apple Pay, or Google pay using Fondy payment gateway.
IMPORTANT! Please check your mail or phone number when placing your order. If it is listed incorrectly, you will not receive the information you need.
Orders are usually processed within 1-2 business days after registration.
After shipping, you will receive an SMS with a tracking number to track the parcel.
Orders are shipped on business days, Monday through Friday.
For orders over 3000 UAH delivery to the New Post office is FREE OF CHARGE.
For orders over 2000 UAH delivery to the office of UkrPochta is FREE OF CHARGE.
The cost of delivery is calculated depending on the amount of the order and the country of delivery.
International shipments usually take 14-20 days, but now delays may occur due to the war.
Delivery time in Ukraine from 1 to 5 days. The cost is calculated automatically at the stage of ordering, based on the tariff of the Nova Poshta for your region.
- The order is tracked with a track number on the website or in the application of NovaPoshta. We send you a tracking number for tracking after sending your order.
- The period of free storage of the shipment in the offices of Nova Post - 7 days
- If the parcel is not received, it is sent back. To resend your order you will need to pay the delivery fee again.
Delivery time abroad is from 5 to 30 days. The cost of delivery of an international parcel depends mainly on its weight and size.
Order is tracked by tracking number on the site, in the application or chat-bot UkrPoshta.
We send you a tracking number to track your order once it has shipped.